Privacy policy

Privacy Policy

Last Updated: July 2026

At The House Tag ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through our payment partners)
  • Order History

Device Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Pages Visited
  • Products Viewed
  • Search Terms
  • Referral Source

This information helps us improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify payments
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Detect fraud and prevent unauthorized transactions
  • Personalize your shopping experience
  • Send promotional emails and offers (only if you have subscribed)

Payment Security

We do not store your credit card or debit card details.

All payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

Shopify

Our online store is powered by Shopify Inc.

Shopify securely stores your information and processes orders according to its own Privacy Policy.

You can learn more here:

https://www.shopify.com/legal/privacy

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze visitor behavior
  • Personalize your experience
  • Measure advertising performance

You can disable cookies anytime through your browser settings. However, some website features may not function properly.

Google Analytics

We use Google Analytics to understand how visitors use our website and improve customer experience.

Google may collect anonymous usage information according to its Privacy Policy.

Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send:

  • Product launches
  • Exclusive offers
  • Discount coupons
  • New collection updates

You can unsubscribe anytime by clicking the Unsubscribe link in any email.

Sharing Your Information

We never sell your personal information.

We may share your information only with trusted partners such as:

  • Shopify
  • Payment Gateway Providers
  • Shipping & Courier Partners
  • Marketing Platforms
  • Analytics Providers

These partners receive only the information necessary to perform their services.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online system is completely secure.

Data Retention

We retain your personal information only as long as necessary:

  • To process your orders
  • To comply with legal obligations
  • To resolve disputes
  • To improve our services

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of your stored data

To exercise these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

Children's Privacy

Our website is not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

The House Tag

📧 Email: support@thehousetag.com

🌐 Website: https://www.thehousetag.com